Operations Co-ordinator


  • A co-ordinator's main duty is to coordinate information from various departments and establish a control centre for policies and procedures.
  • A co-ordinator also recommends automation software and can be designated to train office personnel in a department’s software applications that are critical to communications functions.

A systems co-ordinator must know how to communicate effectively with co-workers and employees in other branches concerning policies and procedures in the area of records management, information services and data management. Strong computer skills are a plus given that most of the duties involve data processing.

Salary : £24-28 k pa

Main Duties

Maintain administrative workflow, implementing cost reductions;

• Develop reporting and procedures by analysing operating practices.

• Evaluate personnel and technological requirements; implementing changes.

• Maintain communication with managers and employees by promoting communication solutions.

• Use data from IT systems to evaluate performance and quality and to plan improvements.

• Research and develop new services and methods; setting priorities; resolving problem situations.

• Maintain suggestion system by directing and controlling administrative technical aspects in accordance with management


• Provide information support throughout by answering questions and requests.

• Lead internal process audits.

• Monitor work operations by documenting and communicating actions needed to management.

• Provide guidelines for the management team by developing and implementing administrative policies and procedures.

• Ensure that the day to day projects are up to speed and results meet company expectations.

We are looking for a candidate with:

• Excellent Communication skills, both written and verbal, with a keen eye for detail and a rigorous approach to process


• Proficiency in all Microsoft applications and ability to generate reports and support training when it is needed.

• Ability to communicate with all levels of management

• Strong Leadership styles able to suit different situations and gains commitment from team to ensure an effective service is

provided by working as a team player within the business, supporting all areas of the business where possible.